Privacy Policy

Introduction

IS Labs LLC (“IS Labs,” “we,” “us,” or “our”) operates as a software studio and serves as the parent company for all products and services developed under the IS Labs brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website islabs.io and use any of our products and services (collectively, the “Services”).

Individual products under IS Labs (such as Veytra and future applications) may have their own supplemental privacy policies that address product-specific data practices. In the event of a conflict, the product-specific policy will govern for that particular product.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

• Create an account on any of our products
• Fill out a contact form or send us an email
• Subscribe to our newsletter
• Make a purchase or payment through our Services
• Participate in surveys, promotions, or beta programs
• Communicate with us through support channels

This information may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, browser type and version
• Usage Data: Pages visited, time spent on pages, click patterns, features used, and navigation paths
• Network Information: IP address, internet service provider, approximate geographic location
• Cookies & Similar Technologies: We use cookies, local storage, and similar technologies to maintain your preferences and improve our Services

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our Services and develop new features
• Personalize your experience and deliver content relevant to your interests
• Detect, prevent, and address technical issues, fraud, or security breaches
• Comply with legal obligations and enforce our terms and policies
• Send promotional communications (you can opt out at any time)

Payment Processing

We use third-party payment processors, including Stripe, to handle payment transactions. When you make a payment, your payment information is provided directly to the payment processor and is subject to their privacy policy. We do not store your full credit card number or payment credentials on our servers.

We may receive limited information from our payment processors, such as the last four digits of your card, card type, expiration date, and billing address, for record-keeping and fraud prevention purposes.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Services (e.g., hosting, analytics, payment processing, email delivery)
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation
• Protection of Rights: To protect the rights, property, or safety of IS Labs, our users, or the public
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction
• With Your Consent: When you have given us explicit permission to share your information

Third-Party Services

Our Services may integrate with or contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

Third-party services we may use include, but are not limited to:

• Stripe (payment processing)
• Vercel (hosting and deployment)
• Analytics providers
• Email service providers
• Cloud infrastructure providers

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit the processing of your personal information

To exercise any of these rights, please contact us at hello@islabs.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our Services.

We use the following types of cookies:

• Essential Cookies: Required for core functionality (e.g., authentication, security)
• Preference Cookies: Remember your settings and preferences (e.g., theme, language)
• Analytics Cookies: Help us understand how visitors interact with our Services

Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: